You have made a large investment in becoming an owner of real estate in Hawaii. To protect this investment and obtain the best possible return on it, you must require only the most qualified professional management services.

Managing residential real estate in Hawaii has been often compared to working in a minefield on a daily basis. A few examples of these "mines" which can cause monetary losses are:

Federal and State Fair Housing and Discrimination Laws
Federal Americans with Disabilities Act
Federal Disclosure Acts
– Environmental
–Lead Paint
– Asbestos
State Disclosure Acts
– Sex Offender
– Material Facts
– Notorious Acts
State Landlord Tenant Codes
State and City Building Codes
Our litigious society (owner liability)
Potential tenant caused losses (rent, damage)

To assure a property management firm is able to provide full time professional management and to successfully protect your investment, here a questions you may want to ask as you compare prospective companies.

  1. What percentage of the company's real estate activity is devoted to residential property management?
  2. How long has the company been in business in Hawaii as a property manager?
  3. How many rental units does the company manage? Will managing a few units provide the necessary experience?
  4. Is the company licensed by the State of Hawaii. Are its managers licensed? ( Management for a fee for more than one owner requires a license.)
  5. How many property managers does the company employ and what property management experience does each manager have?
  6. Are the company's property managers full time residential property managers?
  7. What are the company's rent collection and tenant relations policies?
  8. What policies and procedures does the company use to avoid the "mines"?
  9. How often and when will you receive you monthly operating statement and rent disbursement? As collected or at the end of the month?
  10. Does the company have the proper segregation of functions(manage/accounting/supervision/audit) to prevent employee misappropriation of funds?
  11. Does the company carry a fidelity bond which will protect you again theft by company employees?
  12. How will the company market your rental unit?
  13. What are the company's policies and procedures for keeping you informed about your property?
  14. Does the company have a written management agreement for you to review?

Contact management companies and make your comparisons. The quality of the services provided for your property can mean the success or failure of your investment.